Get in Touch
We're here to help! Reach out with any questions, concerns, or partnership inquiries.
Contact Information
General Inquiries
Email: info@shelterpawtners.org
Phone: (888) 555-1234
Hours: Monday-Friday, 9 AM - 6 PM EST
Member Support
Email: support@shelterpawtners.org
Phone: (888) 555-1235
Hours: Monday-Saturday, 8 AM - 8 PM EST
Business Partnerships
Email: partners@shelterpawtners.org
Phone: (888) 555-1236
Hours: Monday-Friday, 9 AM - 5 PM EST
Shelter/Rescue Partnerships
Email: shelters@shelterpawtners.org
Phone: (888) 555-1237
Hours: Monday-Friday, 9 AM - 5 PM EST
Mailing Address
Shelter Pawtners
123 Pet Care Lane
Suite 456
Austin, TX 78701
Follow Us
Send Us a Message
Quick Answers to Common Questions
How do I reset my password?
Click "Sign In" and then "Forgot Password." We'll send you a reset link via email.
How long does verification take?
Pet owner verification typically takes 24-48 hours. Business applications are reviewed within 2-3 business days.
Can I add multiple pets?
Yes! You can add as many rescued pets as you have to your account, each with their own profile and benefits.
Is there a mobile app?
Our mobile app is coming soon! For now, our website is fully mobile-responsive and works great on all devices.
How do I report a technical issue?
Use the contact form above with "Technical Issue" as the subject, or email support@shelterpawtners.org directly.
Do you offer shelter partnerships?
Absolutely! Contact us at shelters@shelterpawtners.org to discuss how we can partner with your organization.
Need more detailed answers?
Visit Our FAQ Page